๐Ÿงพ How to View and Download Invoices

How to access your billing history and download invoices for your records.

All invoices are stored in CxC and available to admins at any time.

To view your invoices:

  1. Go to Settings โ†’ Billing

  2. Click Invoices

  3. Select any invoice to view the full breakdown

What's on an invoice:

  • Billing period dates

  • Number of seats by type

  • Any proration adjustments for mid-cycle changes

  • Total amount charged

  • Payment status

To download an invoice:
Open the invoice and click Download. Invoices are available as PDFs.

Syncing invoices from Stripe:
If an invoice isn't showing up or appears out of date, you can manually sync your latest billing data from Stripe. Go to Settings โ†’ Billing and click Sync Invoices to pull the latest information.

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