All invoices are stored in CxC and available to admins at any time.
To view your invoices:
Go to Settings โ Billing
Click Invoices
Select any invoice to view the full breakdown
What's on an invoice:
Billing period dates
Number of seats by type
Any proration adjustments for mid-cycle changes
Total amount charged
Payment status
To download an invoice:
Open the invoice and click Download. Invoices are available as PDFs.
Syncing invoices from Stripe:
If an invoice isn't showing up or appears out of date, you can manually sync your latest billing data from Stripe. Go to Settings โ Billing and click Sync Invoices to pull the latest information.